As travel plans can often change, we encourage you to make a soft reservation with us for both group and private tours as early as possible - even months in advance. This will help ensure that your group is on our schedule so that we can begin to plan out future tours. Please see booking and confirmation policies for both group and private tours below.

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GROUP TOUR BOOKINGS & POLICIES

We accept 'soft reservations' as early as you would like to make one. We try to begin confirming group tour bookings around 2 weeks in advance of tour date. If you're name is on our 'reservation' list, you will be given priority over late comers. **Payment does not need to be made until your booking is confirmed.**

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PRIVATE TOUR BOOKINGS & POLICIES

We accept Private Tour reservations as early as you would like to make them, but we cannot confirm Private Tour bookings until approximately 30-45 days in advance of your requested date(s).  **Payment does not need to be made until your booking is confirmed.**

 

PAYMENT & REFUND POLICY

We require FULL payment to be made when your booking is confirmed. Full refunds will be given if you need to cancel your booking outside of 7 days before your tour date. Bookings canceled 5-7 days from your tour date, will incur a 30% cancellation fee. Bookings canceled within 96 hours (4 days) from your tour date, will incur a 50% cancellation fee. 

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Thank you for your understanding.

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- Lylla

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